Wednesday, November 16, 2022

Ask UCU


 We’ve launched Ask UCU, a new feature that will make banking with us even easier.

Ask UCU is our new digital banking assistant that answers a range of day-to-day banking questions and is available 24/7 on our UCU website and UCU Online banking.

If you have a question about any of our products and services, online and mobile banking, credit cards, loans, investing and business banking, our new Ask UCU Chabot will sift through our website to locate the answer quickly and efficiently.  

Your question will be answered in seconds, saving you valuable time and you won’t have to call your local branch or our Contact Centre for help.

Look for the Start Chat icon on the bottom right-hand corner of our website and online banking platform.  Click the icon and ask us about our products and services. You can also choose from a menu of topics that will direct you to the specific webpage for the information you need.

Visit our website or online banking platform and give Ask UCU a try. It’s easy to navigate and you will quickly get the information you’ll need to manage your finances.

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