UCU Website Member Opinions

 Dear Members,

We are planning to revamp our website to make it a more helpful and useful tool for all members. 

As part of our preparation, we are seeking the honest input of members who have accessed our website at any time during the COVID-19 pandemic. We want to know how you think our website user experience could be improved.

We are looking for member help in two ways.

Firstly, please email us with any ideas you might have to improve the site, including what you would add, amend or delete, with a short explanation behind your suggested change.

Secondly, we are inviting members who would be willing to be interviewed to speak with an independent third party confidentially. This will be a more in-depth conversation regarding their user experience with our website.

So, if you have been a recent user of our website, please take a minute to let us know how you would like to see it improved.

If you are available to participate in a short interview or focus group to help us identify ways to give UCU members the best website experience possible, kindly let us know.

Please send all replies or questions you may have to website@ukrainiancu.com on or before Wednesday, September 22, 2021.

Your anticipated help is much appreciated!

 Best regards,

Ukrainian Credit Union Limited

P.S. If you have already responded to the previous email request sent on July 30, we thank you.  If you volunteered to be interviewed, we will be contacting you shortly.